Let's talk about your case

You can write to us via email, call us, or schedule a free telephone consultation through the online form. We respond to inquiries within one working day, often on the same day. For urgent matters, call us, and the case dispatcher will direct you to the appropriate specialist immediately.

The organizational consultation, during which we establish the procedure, costs, and timeline, and you decide whether to entrust us with the matter, is free and non-binding. However, if you want to conduct the legalization independently and only need our expert knowledge (procedure instructions, indicating the office, document verification), we arrange a paid substantive consultation. We determine the price and format before the meeting.

The most helpful information for us includes: the type of document, the country where you intend to use it, and the institution that requires this document from you. If you have the document on hand, you can attach a scan. This will greatly assist us in making an accurate assessment of the visa procedure.

Yes. After receiving basic information about the case, we prepare a free estimate and outline the procedure. Only after your confirmation do we begin the implementation.

Yes. We operate in accordance with GDPR and applicable data protection regulations. Originals are sent via courier with a confirmation of dispatch, and in selected packages, the shipment is covered by additional insurance. We store scans in an encrypted infrastructure, with access restricted solely to individuals working on your case.

Yes, we use AI tools to automate routine stages of service: initial document verification, order organization, and communication about the status. We do this in compliance with GDPR: - We only use AI models hosted on servers located within the European Union. - We work only with suppliers who contractually guarantee that data transmitted through their API is not used for training or enhancing models. - Your documents are used solely for the purpose of fulfilling your order and do not leave this context. - Any sensitive substantive decision remains with a human, the specialist handling your case.

We send the originals back as agreed. We store scans and data in accordance with the retention policy required by regulations (including accounting and complaint-related regulations), and after this period, they are permanently deleted. You can request access to your data or their deletion at any time within the limits allowed by law.

We serve clients from all over the world, communicating via email, phone, and the Notberg platform, regardless of where you are. We legalize documents issued in several specific countries, and our network of partners is continually expanding. If your case involves a country where we have a local partner, they will carry out the legalization, while we manage everything from a single point of contact. If your country is not yet on the list, please write to us, and we will check the possibilities.